Privacy Policy

Cambridge Art Insurance is committed to integrity in all our dealings with our clients, employees and service partners (customers). This commitment extends to personal information about our customers that we might possess or acquire. We strive to protect the personal information under our control and take certain precautions to help maintain the security and accuracy of that data.

How we use the Information we hold about you

As a data controller, we collect and process information about you so that we can provide you with the insurance you have requested.  This will include your name, address, risk details and other information which is necessary for us to:

– meet our contractual obligations to you;

– issue you with your insurance policy;

– service your insurance requirements; and,

– detect, investigate and prevent activities which may be illegal or could result in your policy being cancelled or treated as if it never existed.

In order to administer your insurance and deal with any service requests, your information may be shared with trusted third parties. This will include third party administrators including Insurers and Loss Adjusters where they provide administration and management support.

We will not share your information with anyone else unless you agree to this.

Processing your data

Your data will generally be processed on the basis that it is:

– necessary for the performance of the contract that we have with you;

– in the public or your vital interest: or

– for our legitimate business interests.

If we are not able to rely on the above, we will ask for your written consent to process your data.

How we store and protect your information

All personal information collected by us is stored on secure servers which are in the United Kingdom.  We will need to keep and process your personal information during the period of insurance and after this time so that we can meet our obligations or to deal with any reasonable requests from any authorities.  We also have security measures in place in our offices to protect the information that you have given us.

How you can access your information and correct anything which is wrong

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information please contact us by email or letter as shown below:

Email address:

Postal Address: Cambridge Art Insurance Ltd, Nine Hills Road, Cambridge CB2 1GE